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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Self-isolation and treating symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 test and trace app
Trent Vale Medical Practice876 London RdTrent ValeStoke on Trent, Staffordshire, ST4 5NXTel: 01782 746898
A recorded message will advise you of the number you need to call should you need to contact the surgery for emergency medical advice outside surgery hours.
You may wish to contact NHS 111 for certain health advice. NHS 111 operates a 24 hour nurse led advice and health information service, providing confidential information on:
One in three people who visit A&E could receive treatment more appropriately elsewhere. There are many alternatives to A&E where you can receive emergency care and treatment.
Patients can obtain care and support from the Pharmacy under The Pharmacy First Scheme. NHS England has with CCG support continued to commission the Pharmacy First Common Ailments Service through to March 31st 2018.
The overall aim of the scheme is to ensure that patients can access self-care advice for the treatment of common ailments and, where appropriate, can be supplied with over the counter medicines at NHS expense to treat their ailment.
You can also consider using a Walk-In centre where there will be appointments with Doctors and Nurses. (Please note it may be necessary to make an appointment)
Hanley Health and Wellbeing Centre
69/71 Stafford Street, Hanley
Telephone 0300 123 6759
8.00 – 20.00, 365 days a year
Midway Walk in Centre
Morton House, The Midway, Newcastle-Under-Lyme
Telephone 01782 663757
The Haywood Minor Injuries Unit (MIU)
High Lane, Burslem
Telephone 01782 581112
Weekdays 7.00 – 22.00 Weekends 9.00 – 22.00
Visit your Minor Injuries Unit if you have cuts, bites, sprains, strains, minor burns or a cold, flu, sore throat or rash.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.